Reduce downtime and eliminate guesswork with skill-matched Troubleshooting Guides. Each guide is tailored to your equipment and technician level—delivering fast, reliable fault isolation in the field. Whether you're training new hires or supporting seasoned techs, our pay-per-guide solution brings clarity and consistency to every repair.
Every Diagnostic Troubleshooting Guide includes:
4 Day Turnaround
Clearly Stated Safety Precautions
Defined Symptom or Trigger
Logical Diagnostic Flow
Verification Checkpoints
Steps for Corrective Actions
Clean PDF + Editable Format
Includes both Entry + Intermediate Versions
Ideal for Onboarding New Technicians on Most Common Problem
Includes Entry + Intermediate + Senior Versions
Ideal for In-Depth Diagnostic Procedures
(5 Guides/Same Asset/1 Skill Level)
Ideal for Basic Diagnostic Coverage of a System
(5 Guides/Different Assets/1 Skill Level)
Ideal for New Hire Fault-Isolation Training
Custom quote for 10–20 troubleshooting guides
Ensure Safe Escalation of Diagnostic Steps
All subscriptions include:
3 Day Turnaround
Troubleshooting Guide Tracker
Dedicated Project Manager
Version control
Data Storage with Customer-Sourced Updates
60-Day Rollover on Unused Troubleshooting Credits
Full Machinery Reality Report (MRR)
– A structured machine inspection form used to assess current machine state
– Includes visual documentation, operator feedback, and equipment configuration notes.
3 guides/month
Great for Training New Employees on Everyday Issues
12 guides/month (Limit 5 per day)
Build a Support Library for Critical Assets
Unlimited Options, White-Label Formatting, Troubleshooting Library Access
Empower Reliability by Improving Standardization